Power Plus Wellness, LLC Privacy Policy

Last Updated May 19, 2024

 

Power Plus Wellness, LLC’s (“PPW” or “we”) collects and uses personal information to provide our fitness and wellness services (collectively, our “Services”). This Privacy Policy describes the personal information we collect, the purposes for which we use it, the parties with whom we may share it, and your choices with respect to such information. For purposes of this Privacy Policy, “personal information” means any information that relates to you as an individual and could reasonably be used to identify you. This Privacy Policy applies to our collection and use of personal information through this website and any related websites, applications, tools, or platforms, as well as through any other means where a link or reference to this Privacy Policy is provided.  To the extent permitted by applicable law, your use of our products and Services constitutes your acknowledgment and/or consent to the practices described in this Privacy Policy. 

 

This Privacy Policy incorporates the PPW’s Terms of Use (the “Terms”). Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in the Terms.

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1. The information that we collect:

When you use our Services, we may collect a variety of personal information from or about you or your devices: 

a. When you provide it to us.

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This may include your:

• name

• contact information, such as your email address and phone number

• home/office address

• payment information

• limited demographic information

• age or date of birth

• survey information

• marketing preferences

• education or experience history

• customer service communications

• phone number

• images for merchandise campaigns

• any other information that you provide to us when you complete forms, including on our website, surveys, or otherwise provide us with information  

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b. When you use our products or Services or visit our website(s).

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This may include your:

• order history 

• transaction information

• location data

• information collected when you communicate using our products or Services, including the content of such communications and the time/date of the communications

• information automatically collected when you visit our website, including your IP address or other device address, web browser, device type, hardware and software settings and configurations, the web pages or sites that you visited immediately before or after visiting our website, the pages you viewed on our website, your actions on our website, and the dates and times that you visited, accessed, or used our website.  

 

Additionally, this may also include information collected via one or more “cookies” when you visit our website. Cookies are small text files that are stored on browsers or devices by websites, applications, online media, and advertisements. We use cookies and similar technologies for purposes such as remembering user preferences and settings, determining the popularity of content, delivering, and measuring the effectiveness of advertising campaigns, and analyzing traffic to our website. You may choose to decline our cookies through your browser settings; however, this may interfere with your ability to use our website or certain features on our website. We may also use Google Analytics or similar services to assist us in analyzing how users use our Services.

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2. How we use the information we collect:

We use the personal information that we collect to: 

• process orders

• process payments

• provide our Services to you

• generate and send you receipts and order updates

• manage our website

• perform necessary operations to maintain our Services, including to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends

• communicate with you regarding our Services

• provide customer support, which may include investigating and responding to complaints

• market our Services to you, including sending users communications about our Services, features, promotions, updates, and events (we may do so through various methods, including email, text messages, social media, and ads on third-party platforms)

• evaluate job applicants

• investigate or address claims or disputes relating to use of our Services, to satisfy requirements under applicable laws, regulations, or operating licenses or agreements, including requirements that apply to PPW in its capacity as service provider or contractor for another entity, or pursuant to legal process or governmental request, including from law enforcement

 

In addition, we may also aggregate, anonymize, or otherwise use your personal information without identifying you for any purpose permitted by applicable law.

 

3. When we share your information

We may disclose your personal information, to be used only for legitimate purposes in compliance with this Privacy Policy, to our:

• vendors and service providers

• payment processors and facilitators

• cloud storage providers

• social media companies, such as Instagram, in connection with our use of their platforms

• marketing partners and marketing platform providers, including social media advertising services, advertising networks, third-party data providers, and other service providers

• Google Analytics or similar services

• consultants, lawyers, accountants, and other professional service providers

• other third-parties with your consent

 

We may also share your information if we believe it is required by applicable law, regulation, operating license or agreement, legal process or government request, or where the disclosure is otherwise appropriate due to safety or similar concerns. We may also share your information with a third-party in connection with, or during negotiations of, any merger, sale of PPW’s assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.

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4. Protecting your Personal Information

We have implemented and maintained appropriate technical and organizational measures designed to protect the confidentiality, integrity, and security of your personal information. However, no security measures are perfect or impenetrable. We therefore cannot guaranty and do not warrant the absolute security of your personal information. We retain your personal information for no longer than reasonably necessary to fulfill the purposes for which we collected it or to comply with applicable law, prevent fraud, facilitate an investigation, defend against legal claims, or exercise our legal rights. If you reside outside the United States, please note the personal information we collect from you may not be subject to the same level of protection as it would be in the jurisdiction in which you reside. To learn more about the safeguards that apply to your personal information and to request a copy of such safeguards, you may contact us using the contact information provided below.

 

 5. Additional Information

​ a. Opt-out From Communications

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We may use your e-mail address or other personal information to send you promotional materials.  You can opt-out of receiving promotional communications by following links provided in the messages, or by contacting us directly using the contact information provided below.   Although your request to stop receiving information will be reflected promptly in our database, we may retain all information you submit for a variety of purposes, including backups and archiving, prevention of fraud and abuse, and analytics or statistics about our users. To make a request related to your personal information or otherwise exercise your rights, you may contact us using the contact information provided below. To fulfill your request, we may require additional information from you.  You may decline to share certain information with us, in which case we may not be able to fulfill your request.

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b. Data retention 

We retain information as long as it is reasonably necessary to provide our Services, and for other purposes including to comply with applicable law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, or enforce our Terms or other agreements.

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c. Children

We do not knowingly collect or maintain information directly from persons under 13 years old (“children”), and no part of the Services is directed to children. If you are under 13 years old, then please do not use or access our Services at any time or in any manner. If we learn that information has been collected through our Services from children and without verifiable parental consent, we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child has provided us with personal information without your consent, please contact us using the contact information below.

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d. Visitors from Outside the United States 

PPW operates in the United States, and any personal information collected pursuant to this Privacy Policy may be accessed from and/or stored by PPW, or those acting on PPW’s behalf, in the United States. If you use PPW’s Services from outside the United States, you acknowledge that your personal information may be transferred to or accessed from the United States, and consent to such transfer or access. 

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e. Limitation of Liability

By accessing our website and/or providing us with personal information and other data, you expressly and unconditionally release and hold us harmless from any and all liability for any injuries, losses, or damages of any kind arising from or in connection with the use and/or misuse of such information. 

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f. Updates to this Privacy Policy

We may update or make changes to this Privacy Policy without notice to you.  We will notify you about changes that significantly impact our use of your personal information by placing a prominent notice on our website or by sending you an email. We recommend revisiting our Privacy Policy periodically to make sure that you have the most recent information regarding our collection and use of your personal information. To the extent permitted under applicable law, your use of our website, or Services after an update to this Privacy Policy will be deemed your consent to the practices described in the updated Privacy Policy.  For the avoidance of doubt, any disputes related to this Privacy Policy will be resolved in accordance with the Privacy Policy in effect at the time the dispute arose.

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g. Contact

To submit a request relating to your personal information, or if you have any questions, comments or concerns about this Privacy Policy or our use of your personal information, please contact us by e-mail at info@powerpluswellness.com.